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Jennifer Alcaraz has a diverse work experience spanning over two decades. Jennifer most recently worked at Shopmonkey as a Customer Success Communications Coordinator, where they served as the main point of contact for customer questions and concerns. Jennifer collaborated with success managers to coordinate client activities and built strong customer relationships. At Disneyland Resort, Jennifer worked as a Customer Service Specialist and Reservations Specialist, delivering exceptional service and addressing guest inquiries. Jennifer also assisted guests with reservation modifications and provided comprehensive resort information. Prior to that, Jennifer served as an Administrative Office Manager at Correa Appraisal Service, overseeing daily office activities and handling customer follow-ups. In their early career, they worked at Bank of America as a Senior Technical Support Specialist, maintaining day-to-day operations and providing technical support for various products.

Jennifer Alcaraz has a Bachelor's degree in Computer and Information Sciences and Support Services from DeVry University. No information is available regarding the specific start and end years of their education at this institution.