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May Teo is a seasoned professional with extensive experience in key account management and customer success. Currently serving as a Senior Merchant Success Associate at SHOPLINE since May 2021, May builds strong relationships with key account customers and provides business consulting to address customer needs. Prior to SHOPLINE, May was an Account Manager at CHATISFY, where responsibilities included customer acquisition and maintaining a zero customer churn rate. May's career began at CHATISFY as a Sales and Marketing Specialist, focusing on website translation and event organization, while initial experience as a Digital Marketing Intern at HaWooo involved collaboration with KOLs and social media management. May holds multiple degrees from National Chengchi University, including a Master's in Mass Communication and Bachelor's degrees in Korean Language and Literature, as well as Public Administration.