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Kartik K.S currently serves as a Customer Experience Lead at both shopflo and Flo Labs since September 2024. Prior to these roles, Kartik was a Senior Manager of Customer Support at CoinSwitch from July 2020 to December 2024, and a Manager of Client Excellence at GlowRoad.com from August 2019 to July 2020. Kartik also held the position of Risk Lead at RentoMojo from July 2017 to August 2019, and served as the Head of Customer Relations at Finomena from March 2016 to June 2017. Kartik completed an education at AMET University from 2011 to 2014.