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Joel Au Kah Fatt has a diverse work experience in various roles and industries. Joel Au is currently working at ShopBack as a Regional Facilities Manager since May 2022. Prior to this, Joel worked at HubSpot as a Facility Coordinator from May 2020 to May 2022. Joel Au also gained experience as a Senior Facilities Officer at ICICI Bank from March 2019 to May 2020. In this role, they were responsible for managing the facility of the main branch and headquarters, handling vendor liaison, and overseeing a renovation project. Joel also assisted in revamping the Bank's BCP process and preparing for Singapore BCP. Joel Au negotiated and reduced costs with telecom and IT service providers. Before joining ICICI Bank, they worked at Empire City Consultant Pte Ltd as a Property Executive from August 2017 to March 2019, where they managed condominium operations, handled data analysis, and customer services. Joel also has experience as a Distributor at Ashtrodite Pte Ltd from October 2014 to May 2017, where they managed different distribution platforms and flagship stores. Joel Au opened a second shop during their tenure. Earlier in their career, Joel worked as a Sales Associate at Laura Ashley in June 2011, where they assisted in maintaining store outlooks, provided customer services, and managed roster creation. Overall, Joel has a strong background in facility management, customer service, and property operations.

Joel Au Kah Fatt pursued their education with dedication and focus. Joel Au began their academic journey in 2008 at Republic Polytechnic, where they obtained a Diploma in Biomedical Sciences, specializing in the general field. From 2014 to 2018, Joel attended the Singapore University of Social Sciences (SUSS). During their time there, they diligently pursued a degree in Facilities and Event Management, with a specific focus on Facilities Planning and Management. Joel's educational path displays their commitment to gaining knowledge and expertise in their chosen fields of study.