ÂÜÀòÂÒÂ×

Johanna Castillo has work experience at Shoes For Crews and Bright Start Credit Union. At Shoes For Crews, they served as a Customer Service Manager from November 2019 to present, and previously held the role of Refund/Exchange Manager since July 1998. Johanna'sresponsibilities in these roles included training employees, maintaining a safe and legal work environment, developing personal growth opportunities, setting and communicating job expectations, monitoring and appraising job results, coaching and counseling employees, and enforcing systems, policies, procedures, and productivity standards. Johanna also established strategic goals by evaluating trends and options and choosing a course of action. At Bright Start Credit Union, Johanna worked as a Bank Teller from 1996 to 1998.

Johanna Castillo completed their education at Miami Technical Institute from 1994 to 1996, where they received an Associate's degree in Business Administration and Management, General. In terms of additional certifications, Johanna obtained the following certifications from LinkedIn: "Building Resilience as a Leader" in May 2020, "Customer Service Mastery: Delight Every Customer" in May 2020, and "Time Management: Working from Home" in April 2020.