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Amber Bailey is a skilled Learning and Development Specialist with extensive experience at Shipt, beginning in October 2019. In the role of Experiential Operations Specialist, Amber has achieved high on-queue percentages and quality assessment scores while closely collaborating with Logistics to manage order reschedules. Previously, as a Communications Specialist on Shipt's Experience Team, Amber provided exceptional support to members and shoppers through various communication channels, demonstrating strong de-escalation skills. Amber's earlier experience includes positions as a Sales Associate at Kirkland's, an Operations Team Member at Chick-fil-A, and a Team Leader at Kinnucan's Specialty Outfitter. Amber holds a Bachelor of Science in Marketing from the University of Alabama at Birmingham and Jefferson State Community College.