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Charles Kumah is an experienced Senior Network Engineer at Shipshape IT since June 2018, focusing on enhancing information security and optimizing network infrastructure through compliance and strategic planning. Prior to this role, Charles was an IT/Operations Manager at Resse Management Group from June 2012 to July 2018, overseeing help desk and security policy development to ensure compliance with industry regulations, particularly PCI DSS. Earlier experience includes serving as an Operations Manager at OCTO/DC Government from April 2010 to June 2012, where Charles managed networking operations and ensured cybersecurity and data integrity. Charles holds a Bachelor of Science in Information Technology from Virginia Union University and has additional educational credentials from George Mason University.