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Maria Zoraida A.

Senior Account Manager at ShipServ

Maria Zoraida A. has a diverse work experience in various roles and industries. Maria Zoraida is currently working as a Strategic Account Manager at ShipServ since October 2021. Prior to that, they worked as a Program Advisor at Saba University School of Medicine from May 2020 to August 2021. Maria Zoraida also held the same role at Global University Systems from December 2019 to August 2021, and at Berlin School of Business & Innovation from December 2019 to April 2020.

Before their roles in the education sector, Maria worked as a Renewal Life Management/Renewal Specialist/Inside Sales Rep at ServiceSource from August 2016 to December 2019. Maria Zoraida was responsible for addressing client issues, achieving sales targets, and managing the opportunity pipeline.

Maria also has experience in media sales as a FairFax Media Ltd. Media Sales Specialist/OIC Team Lead at TeleTech from January 2014 to August 2016. Maria Zoraida managed a team and created paper media advertisements for New Zealand clients.

Prior to that, Maria worked at FIS as a Merchant Solutions Specialist/Level II Specialist/Escalations Expert from October 2010 to July 2013. Maria Zoraida assisted corporate merchants with cheque management and credit card authorizations, handled bankruptcy and forgery cases, and updated credit scores.

Maria's early career includes a role as a Customer Care & Technical Specialist at Teleperformance from September 2009 to March 2010. Maria Zoraida provided excellent customer service and technical support for mobile phone networks.

Overall, Maria has demonstrated flexibility and expertise in account management, sales, customer service, and technical support throughout their work experience.

Maria Zoraida A. started their education at Mandaluyong Elementary School from 1989 to 1995, where they completed their primary education. Maria Zoraida then attended Arellano University (Plaridel Campus) from 1995 to 1999, earning a secondary degree. In 1999, they enrolled at Rizal Technological University and pursued a tertiary degree in Computer Technology/Computer Systems Technology, which they completed in 2003. In 2005, they attended International Network Services for a vocational course in Caregiving.

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