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Josephine Maharani has a rich background in research and market insights, with experience in various industries such as telecommunications, technology, and financial services. Currently working as a Research Manager - Customer Experience at Shipper, Josephine previously held roles such as Research Lead at OVO and Quantitative Research Manager at Ipsos. With a Bachelor's degree in Industrial Engineering from Institut Teknologi Bandung, Josephine excels in delivering research insights and supporting successful product launches through customer feedback.