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Yasir Arafat is currently working at ShipBob as a Resolution Specialist and Merchant Care Specialist. Prior to this, Yasir was a Senior Customer Service Executive at Teleperformance. With a background as a Premium Relationship Manager at Jio, Yasir has experience in customer service and relationship management. Yasir holds a Bachelor of Commerce degree, with a focus on Accounting and Finance, from Chhatrapati Shahu Ji Maharaj University.