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Matthew Crawford is a seasoned professional in customer success and sales management, currently serving as a Global Customer Success Manager at SHI International Corp. since July 2022. Prior to this role, Matthew held the position of Client Success Manager at GuidePoint Security, where responsibilities included nurturing client relationships and managing cybersecurity solutions to ensure customer satisfaction. With extensive experience at SHI International Corp. dating back to 2012, Matthew advanced from an Inside Sales Account Manager to an Inside Sales Manager, leading a team that generated significant revenue and customer retention. Matthew's early career included a marketing internship at Weston Fitness, complemented by a Bachelor's degree in Advertising & Communications from Temple University.