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Kelly Elvy has extensive experience in administrative and customer service roles within the healthcare and financial sectors. Currently serving as a Clinic Secretary at Baycrest Health Sciences since March 2021 and as a Front Desk Receptionist at Shepherd Village Inc. since June 2016, Kelly demonstrates exceptional customer service skills by warmly greeting guests and addressing concerns promptly. Previous experience as a Unit Secretary at North York General Hospital involved managing communications and supporting nursing staff to ensure quality patient care. Additionally, as a Credit Specialist at TD, Kelly focused on building customer loyalty through outstanding service. Kelly holds a diploma in Health Services Administration from Centennial College, completed in 2017, and also attended Seneca Polytechnic from 2011 to 2014.