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The Account Management team at Shepherd Insurance is responsible for maintaining and enhancing client relationships by managing their insurance policies and coverage needs. Team members handle various lines of business, including personal, commercial, healthcare liability, and employee benefits insurance, ensuring clients receive personalized service and support. Their duties include policy servicing, renewal processing, claims assistance, and ensuring clients have the appropriate coverage to mitigate risk effectively. The team works collaboratively to deliver tailored insurance solutions across different regions and industries.