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Tiffany Lancaster possesses a robust background in information services and management, currently serving as the Director of Information Services at Shelter Insurance Companies. Previously, Tiffany held the position of Director for Enterprisewide Systems at Acxiom and has served in various roles at Shelter Insurance Companies, including IS Supervisor for Service Management and Senior Analyst/ITSM Lead. Early professional experience includes an analyst role at Convergys Corp. Tiffany's educational credentials include a Bachelor of Applied Science in Management Information Systems and Services from Colorado Technical University and a Certificate in Agile Leadership from Agile Transformation Inc.