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Benil Thambi is a seasoned IT professional with extensive experience in the healthcare sector, currently serving as a Senior Hospital Information System Specialist at Sheikh Khalifa Medical City Ajman since December 2016. Previously, Benil held the position of Systems and HIS Administrator at Rashid Centre for Diabetes and Research, where responsibilities included end user training, functional testing of hospital information systems, and acting as a liaison between clinical and development teams. Other notable roles include Customer Support Engineer at Edutech, IT Administrator at Oryx Real Estate, IT Support Engineer at Goltens Dubai LLC, and Help Desk Engineer at Sutherland Global Services. Benil holds a Master of Science in Software Engineering from Noorul Islam College of Engineering, completed in 2004, and possesses a strong background in IT support, healthcare models, and performance monitoring.