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Claire Cumming currently serves as Head of Operational Risk at Shawbrook Bank, a position held since September 2023. Additionally, Claire is the Group Senior Operational Risk Manager at Provident Financial Group since March 2022. Prior experience includes Group Senior Enterprise Risk Manager at Arrow Global Group PLC from July 2017 to April 2022 and Risk Manager at MoneyPlus Group from August 2016 to July 2017. Claire's tenure at Royal Bank of Scotland spanned from June 2004 to June 2016, where notable roles included Risk Implementation Manager for Corporate Banking, overseeing risk management and staff development, and Team Manager for the North of England Business Banking, managing a team of 18. An early career encompassed various positions in sales and customer service within the banking sector.