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Melody Maxwell has extensive experience in the hospitality industry, particularly in corporate sales and leadership roles at Shangri-La Hotels and Resorts since March 2010, where positions held include Assistant Vice President of Global Corporate Sales, Director of Corporate Accounts, and Director of Sales. Prior to this, Melody contributed to the success of Grand Hyatt Macau as Director of Sales from January 2009 to March 2010, playing a key role in the opening of the office. Educational qualifications include a Bachelor of Science in Hospitality Business Management from the University of Massachusetts Amherst and a Diploma in Hotel Management from César Ritz Colleges Switzerland.