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Amanda Myers is an experienced professional currently serving as an Employee Benefits Account Manager at Shafer Insurance Agency since July 2020. Prior to this role, Amanda worked at Willis Towers Watson as a Business Support Specialist, where responsibilities included assisting employees with benefit inquiries and ensuring excellent customer service. Amanda's career began at Food City / KVAT Foods Inc., progressing from a Cashier to Front End Manager, overseeing customer service and safety standards. Additional experience includes working as a Customer Experience Advocate and Customer Care Specialist at Radio Systems Corporation, focusing on customer support and feedback communication.