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Ernest Neo has over two decades of work experience. Ernest started their career in 1999 as a Senior Quality Engineer at Sunningdale Tech Ltd, where they were responsible for handling customer complaints, conducting quality inspections, and reporting on quality performance. In 2001, they joined SGS as a Senior Lead Auditor.

Ernest Neo obtained a Bachelor of Engineering degree in Mechanical and Production Engineering from Nanyang Technological University Singapore. This educational achievement took place from 1994 to 1997.