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Wolfgang Plum is an experienced professional in customer service and sales management, currently serving as Director of Customer Service for Mechanical Solutions at SGL Carbon since February 2022. Prior to this role, Wolfgang held positions at LyondellBasell as Customer Service Team Leader for Advanced Polymer Solutions from October 2018 to January 2022. Wolfgang's background includes various roles at Percepta, including Small Markets Coordinator for FordPass and Team Leader in the Ford Customer Service Division in Europe, alongside earlier experience as a Sales Agent and Junior Sales Manager at VS-Airport GmbH. Wolfgang's educational qualifications include a Bachelor of Business Administration in International Marketing from Fontys Venlo University of Applied Sciences and an apprenticeship as an industrial clerk at 3M Deutschland GmbH.