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Royce Jasper Marica is a skilled Technical & Hardware Support Analyst at SGGG Fund Services Inc. since May 2023, with a background in IT support from McKinsey & Company, where roles included IT Global Helpdesk Analyst, IT Global Helpdesk Professional, and Junior IT Global Helpdesk from August 2016 to June 2022. Responsibilities encompassed troubleshooting IT applications, resolving technical issues under tight deadlines, and providing comprehensive support on internal tools and technologies. Educational qualifications include an Ontario College Diploma in Computer Systems Technician - Networking from Centennial College and a Bachelor of Science in Information Communications Technology from San Beda University.