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Michelle Klein has a diverse work experience in the retail industry. Michelle started their career at Bloomingdale's in 1994 as a furniture buyer and worked there until 2000. Following that, they joined Rich's-Macy's as an upholstery buyer from 2000 to 2003. Michelle then returned to Bloomingdale's as a furniture buyer from 2003 to 2008. Michelle then served as the Vice President of North America at Roche Bobois from 2008 to 2011. From 2012 to 2016, they held the position of President and CEO at Baccarat. Currently, they are the President and CEO of SFERRA, a role they have held since 2016.

From 1987 to 1991, Michelle Klein attended Simmons College - Simmons School of Management. Michelle obtained a Bachelor of Arts (BA) degree in Retail Management during this time.