Colleen Taylor is an experienced professional with a diverse background in data analysis, operations management, and sales strategy. Currently serving as Data Lead at Severn Trent since September 2015, Colleen has also held the roles of Contract Performance Analyst and Scheduling Analyst. Prior experience includes a position as MI Reporting & Analysis Co-Ordinator at Hydrosave (UK) Ltd from August 2012 to August 2015. Colleen's earlier career spanned over a decade at Trader Media Group, where responsibilities included strategic leadership as Sales Manager, operational management as Contact Centre Manager, and reporting as Reporting & Analysis Co-Ordinator. Colleen began their career as a Cashier at Midland Bank from 1989 to 1997. Colleen holds qualifications in IT2 Word Processing and IT3 Excel Spreadsheets from Sutton Coldfield College.