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Sue W. Chan has a diverse work experience spanning multiple industries. Sue W. currently holds the position of Head of Marketing, VP at Settle since April 2023. Prior to this, Sue was a Board Member at the Palo Alto Art Center Foundation starting from April 2020. Sue W. also served as the Head of Product Marketing at Affirm from June 2022 to May 2023.

Before joining Affirm, Sue worked at PayPal where they held various roles including Sr. Director, Consumer Product Marketing from June 2021 to June 2022, Head, Consumer GTM Strategy from April 2019 to May 2021, Group Director, Global Brand Integrated Marketing from February 2018 to April 2019, and Director, Brand Planning; Chief of Staff from May 2017 to September 2018.

Prior to their tenure at PayPal, Sue was the Founder of Miraiko, an online concept store specializing in design-centric children's apparel and toys made in Japan. Sue W. founded Miraiko in June 2013 and continued in that role until February 2020.

Sue's previous experiences include working as the Director of Digital Marketing at Pandora from October 2014 to present, the Director of Global Brand and Partner Marketing at HTC from January 2013 to March 2014, and Principal of Integrated Marketing Digital Products at Amazon in 2014.

Sue W. also worked as the Director and Head of Digital Practice at Edelman from January 2010 to January 2013 and as a Manager of Consumer Integrated Marketing at Intel from June 2006 to January 2010.

Sue W. Chan has an MBA from the MIT Sloan School of Management with a field of study in Management. Sue W. also attended The London School of Economics and Political Science (LSE) for the General Course, focusing on International Relations and Economics. In addition, they attended Wellesley College and Taipei American School, although the specific degree and field of study are not provided for these institutions.