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Neha Budhraja is an experienced professional in customer operations and business development, currently serving as Convex Post-Sales & Operations at ServiceTitan since April 2024. Prior to this role, Neha held key positions at Convex, including Head of Customer Operations and Director of Customer Operations, focusing on large-scale accounts and partnerships within the enterprise software sector. Neha's background includes significant experience at American Express as Director and Senior Manager in Business Development & Partnerships, where responsibilities included the management of AI-based servicing partnerships and consulting for the C-Suite. Earlier experience includes business development roles at Cisco and Microsoft, along with a strong educational foundation from The Wharton School and Harvard Business School.