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Mike Rodriguez is an experienced professional with a diverse background in management and customer service. Currently serving as an Enablement Manager and Implementation Manager at ServiceTitan since April 2022, Mike guides clients through the functionality of the software while coordinating project timelines and managing implementation risks. Prior to this role, Mike was the Tap Room Manager at Stone Brewing from September 2012 to June 2022, where leadership and customer experience were prioritized. Mike also held the position of General Manager at The Coffee Bean & Tea Leaf®, managing multiple cafes and teams, and served as Customer Service Manager at 4over, Inc., where responsibilities included leading a call center and developing troubleshooting processes. Education was attained at Santa Monica College.