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Alfonso Gomez Perez currently serves as the E-commerce & Digital Platforms Manager at ServiceRocket, where responsibilities include leading growth initiatives related to digital marketing, productization, and analytics for SaaS and services. Prior experience includes roles as Growth Customer Advocate and Customer Success Manager at VTEX, focused on expanding customer success efforts across LATAM and EMEA, and as an Ecommerce & Digital Marketing Specialist at Liberty Latin America, where Alfonso enhanced digital experiences and marketing performance. Earlier positions involved senior business development at AmberAds and market development in Latin America with First Job. Alfonso holds a B.Sc. in Business Administration from Universidad de Chile and professional certificates in Digital Transformation from MIT and E-commerce from the eCommerce Institute.