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Jan Sondergaard has worked in various roles since 1989. Jan began their career in the Royal Danish Army, where they held the role of Master of Backgammon. In 1992, they joined Oracle Corporation as a Development Manager, where they were responsible for building the Oracle Sales & Marketing (OSM) application. In 1997, they moved to Vantive Corporation as Director of New Products. Jan then joined Webvan in 1999 as a Development Manager. In 2001, they were Vice President of Products & Strategy at Niku, which was later acquired by CA Technologies in 2005. At CA Technologies, they became Vice President of Product Management. In 2006, they were Vice President of Products at HP, which had acquired Mercury Interactive. Jan then founded and became CEO of ServicePal in 2010. Jan also runs Sondergaard Consulting.

Jan Sondergaard began their educational journey at Nordskovskolen from 1972 to 1982. Jan then attended Midtsj\u00e6llands Gymnasium from 1984 to 1986, where they studied mathematics and science. Finally, Jan Sondergaard earned their B.Sc. in Computer Science from Niels Brock Copenhagen Business College from 1986 to 1989.