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Rachana Karanth is a seasoned professional in digital sales and customer experience with extensive experience across multiple leading technology companies. Currently serving as the Head of Digital Sales for India and South Asia at ServiceNow since December 2023, Rachana previously held various senior roles at HCL Software, including Regional Sales Director for the APAC Digital Solution PSS SWAT Team and Global Director for Customer Experience. Earlier career milestones include leadership positions at Micro Focus, Red Hat, and Autodesk, where Rachana developed expertise in sales management and business relations.