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Madhuri Manikonda currently serves as Senior Director of Digital Technology Operations at ServiceNow since July 2019, where previous positions included Director roles in Operations, TechOps Security and Compliance, and IT Network and Communication Services. Simultaneously, Madhuri is a member of the Customer Advisory Board at Infoblox. Prior experience includes Director of Network Engineering and Operations at RMS, where notable achievements encompassed global management of private cloud datacenters and a 75% reduction in operational expenses through WAN redesign. Previous roles also include Network Engineering Manager at Rocket Fuel Inc., Senior Network Engineer at Brocade, Network Engineer at Newedge Group USA, IP Engineer at Verizon, and an internship at GE Oil & Gas. Madhuri holds a Bachelor of Technology in Information Technology from Kakatiya University and a Master of Science in Computer Engineering from Wayne State University.