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Louise Krajcer is a highly skilled Senior UI/UX Designer currently working at ServiceNow since April 2024, having previously held the same title at 4Industry from March 2022 to April 2024, where extensive experience involved translating feature requirements into intuitive user interfaces. Prior experience includes serving as a UI/UX Designer at TG4 from March 2017 to March 2022, focusing on diverse projects across e-commerce, education, and human resources, and as a Junior UI/UX Designer and Intern. Educational qualifications encompass a Master's degree in Design for Interaction from TU Delft, a Bachelor's degree in Industrial Design from Universidade Federal Fluminense, and a Technical Professional Education in Computer Technician from ORT Institute of Technology, among other academic pursuits.