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Kelsey Hunsinger is an experienced professional with a strong background in project and program management, particularly in customer success and operations. At ServiceNow, Kelsey holds the position of Sr Project/Program Manager. Previous roles include Customer Experience Manager and Senior Customer Operations Specialist at Automation Anywhere, as well as Program Manager for Customer Success. Kelsey has extensive experience at Apple as a Worldwide Program Manager for Existing Store Projects. Earlier career achievements include roles as Director of Special Projects, Senior Team Lead Manager, and Omnichannel Customer Success Manager at Milestone Internet Marketing. Additionally, Kelsey worked at Hotel Andra as a Marketing Manager and Sales & Marketing Manager.