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Katrina Miller is a seasoned professional in technical training and program management, currently serving as a Technical Training Facilitator at LaunchDarkly since July 2022. Prior experience at ServiceNow from September 2014 to July 2022 includes roles such as Senior Training and Adoption Lead and Sr. Learning Program Manager, where responsibilities encompassed conducting training needs analysis, managing training projects, and customizing internal applications. Katrina has also held positions such as Sr. Curriculum Developer, where focus was on developing internal training for Product Operations, and Technical Trainer at Cbeyond, where interactive training sessions were facilitated. Previous experience includes engineering at Qualcomm and various technical support roles at Cbeyond. Katrina holds a B.S. in Computer Science from Elizabeth City State University.