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Fran Garton currently serves as the Area Vice President at ServiceNow, leading the East Coast, South, and Canada Sales Teams for the Customer Service Management solution since November 2019. With a robust background in sales management, Fran previously held positions at Salesforce as RVP for Service Cloud from October 2015 to November 2019, where responsibilities included formulating and executing sales strategies for both Service and Community Cloud. Prior experience includes a significant role as Business Sales Manager at AT&T, managing over $60 million in revenue, and senior account roles at Conversant Communications. Fran holds an MBA in Management from Johnson & Wales University and a degree in Organizational Leadership from the same institution.