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Diana Cavaliere is a Technical Writer at ServiceNow, with prior experience as an Associate Technical Writer at Susquehanna Computer Innovations. Diana's professional journey includes roles as a Web Developer and Software Engineer, with notable work at WellSky and HCS, Inc., where HCS joined the WellSky portfolio during Diana’s tenure. Additionally, Diana interned at Susquehanna Computer Innovations and served as a Writing and Subject Tutor and Marketing Communications Intern at Lycoming College. Diana holds a Bachelor of Arts degree in Business Administration from Lycoming College.