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Amy Könings is an experienced professional in the field of solution consulting and product management, currently serving as an Advisory Solution Consultant for Customer Workflows at ServiceNow. Prior to this role, Amy held the position of Senior Solution Consultant in the same domain at ServiceNow. Previously, at SAP, Amy worked as a Senior Product Specialist in Product & Value Management for Service Management Solutions, an Auditor in the Corporate Audit division, and contributed to Business Development in Cloud Commercialization within Partner Licensing Services. Academic credentials include studies at Heidelberg University and Rhodes University.