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Aarti Rajagopal is a seasoned professional with extensive experience in customer success and sales leadership. Currently serving as a Customer Success - Impact at ServiceNow since January 2025, Aarti focuses on enabling clients to achieve successful business outcomes through AI-driven services. Prior to this role, Aarti was a Sales Director at LTIMindtree from May 2023 to December 2024, where responsibilities included managing key accounts in the manufacturing sector. Aarti's earlier career includes over a decade at IT Convergence as a Senior Director of Customer Success, and positions at Enterprise Rent-A-Car and AT&T as a Database Administrator, specializing in Oracle DBA support. Aarti holds a BBA in Management Information Systems from the University of Georgia's Terry College of Business.