Dawn Willett is an experienced professional with a diverse background in management and design. Currently serving as Call Center Manager at ServiceChannel since April 2008, Dawn previously held the position of Call Center Supervisor, focusing on maintaining high standards in call handling and achieving key performance metrics. Prior experience includes supervising a team of 12-18 at Computer Services, Inc. as Image Statement Supervisor from June 1994 to November 2001, and owning and operating Willett Interiors, Inc. from February 1987 to November 1994 as an Interior Designer. Dawn Willett holds educational credentials from Southern Community College.
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