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Justin Rapp brings extensive experience in operations management, spanning various industries including retail, medical technology, and maintenance services. Currently serving as the Regional Operations Manager at Service Pros Installation Group, INC., Justin oversees workflow and team processes across eight workrooms in New York, Minnesota, and North Dakota. Previous roles include Project Manager at Diversified Maintenance, where responsibilities included managing facility maintenance for Wegmans grocery distribution centers, and Director Of Operations at Crane Dental Lab, where Justin led transformational changes in workflow. With a proven track record of driving sustainable growth, exceeding benchmarks, and enhancing employee engagement, Justin has also held significant positions at Stryker, Visionworks of America, and Lowe's Companies, Inc., achieving numerous accolades for operational excellence and training effectiveness. Justin's educational credentials include a Bachelor of Applied Science in Organizational Management from Roberts Wesleyan University and an AAS in Criminal Justice from Monroe Community College.