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Samin Azfar is a seasoned Senior Business Analyst currently engaged with Service NSW on the Digital Identity and Verifiable Credentials (DIVC) program, having played a pivotal role in the launch of Australia's first verifiable credential. Prior experience at Commonwealth Bank encompassed a range of leadership and analysis roles, including managing complex remediation incidents, leading stakeholder workshops, and mentoring junior team members. Samin's career also includes significant contributions to customer remediation and financial assistance initiatives, showcasing a strong ability to navigate multidisciplinary challenges and improve customer outcomes. Educational background includes a Bachelor of Commerce in Accounting and Finance from UNSW.