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Nicole Norris is an experienced Strategic Vendor Manager at Service Roundtable since January 2013, where responsibilities include managing vendor relationships, overseeing a team focused on fund allocation and dispute resolution, and coordinating training and meetings. Prior to this, Nicole served as a Continuous Improvement Specialist at CTDI from October 2008 to July 2012, improving business performance and managing inventory for a dual customer project. Earlier experience as a Reverse Logistics Manager at ATCLE involved handling customer escalations, managing a large team, and converting legacy systems to Oracle, while achieving significant cost reductions and productivity increases. Nicole holds a Bachelor of Science degree from Iowa State University, completed in 1996.