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James Killebrew has extensive experience in product support and customer service roles, notably serving as Web Application Product Support at Service Fusion since May 2017. Prior experience includes various positions at RealPage, Inc., where responsibilities ranged from Implementation Consultant to Product Support Agent III. Additionally, James worked as a Rates Analyst at DHL, processing customer requests and managing account escalations. Other previous roles include Customer Care Advocate at Manpower/TXU Energy, Order Coordinator at MCI Worldcom, Command Center Specialist at Telecheck Services Inc, and Security Officer at Six Flags Houston. James holds an Associate's Degree in Science from Houston Community College, completed between 1994 and 1998.