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Jay Waring was named Chief Operating Officer, and Sr. Vice President in 2019. He joined SCI in 1996 as Area Vice President of Operations when SCI acquired his family's funeral business. He was appointed President of the Northeast Region in 1999 and President of the Pacific Region in September 2001. In September 2002, Mr. Waring was appointed Vice President of Western Operations, a position he held until May 2004 when he was appointed Vice President, Major Markets Operations. He was promoted to Senior Vice President in 2006. In July 2008, Mr. Waring's responsibilities were expanded to include business development, and in 2015, he was named Senior Vice President of North American Operations.

Mr. Waring holds a Bachelor of Business Administration from Stetson University, a degree in mortuary science from Mount Ida College, and a Master of Business Administration from the University of Massachusetts Dartmouth.