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Diane Houseman is an accomplished professional with extensive experience in customer success, data management, and international travel services. Currently serving as a Senior Customer Success Manager at Serko Ltd. since October 2019, Diane has held various roles, including Onboarding Specialist and Customer Optimization Manager. Prior to Serko, Diane worked as a Data Quality Manager at Grasp Technologies, Inc. and spent over four years at Raptim Humanitarian Travel as an Application Integrator/Process Analyst. Diane's career began in the travel industry with roles as an International Travel Consultant and Project Administrator at Koch Industries. Diane holds a Bachelor of General Studies in Human Services from Fort Hays State University and an Associate of Arts degree from Butler Community College, with earlier studies at Bethany College.