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Carla Bicknell is an accomplished marketing professional with extensive experience in brand and retail marketing across various luxury sectors. Currently serving as the Head of Retail Marketing at Seraphine, Carla leads marketing campaigns and PR initiatives across the UK, France, and US to boost brand visibility and customer engagement. Previous roles include Head of Marketing & Ecommerce at Pretty Lavish, where Carla defined brand strategies for a founder-led luxury brand, and Head of Brand Marketing & Online for THOMAS SABO, focusing on customer experience and digital marketing. With a solid background in managing diverse marketing teams and campaigns for renowned brands like OKA, New & Lingwood, and Ruby Shoo, Carla's expertise encompasses brand strategy, digital marketing, influencer management, and customer insights. Carla holds a Bachelor's degree in Fashion Marketing from the University of Northampton.