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Lisa Higgins has extensive work experience in learning and development roles. Lisa is currently working as a Learning Program Manager at Sequoia Consulting Group, where they help companies optimize their investment in people by providing benefits, HR, payroll, and risk management solutions. Prior to this, Lisa worked as a Manager, Learning Product Owner at Salesforce from 2021 to 2022. Before Salesforce, they were a Senior Instructional Designer at Cisco from 2018 to 2021. Lisa also had roles as a Sr Learning & Development Specialist at Clarkston Consulting from 2015 to 2017 and as a Sr Business Analyst - Learning Solutions at AICPA from 2014 to 2015. Lisa has experience in technical training, as they were a Technical Training Lead/Software Verification Specialist at Logos Technologies, LLC from 2008 to 2014. Additionally, Lisa has contributed to the pharmaceutical industry in roles such as Site Training Manager at Catalent Pharma Solutions from 2006 to 2008, Sr. GMP Training Specialist at Pfizer from 2004 to 2006, and TQM - Training and Developmental Specialist at Novartis from 2002 to 2004. Lisa began their career as a Program Coordinator/Technical Writer at WYETH AYERST (AHP) and later took on the role of QA-Manufacturing Investigation Report Specialist. Overall, Lisa's work experience showcases their expertise in learning and development, instructional design, and training management.

Lisa Higgins has a diverse education history. Lisa obtained a Professional Scrum Master Certification from Scrum.org in 2014. In the same year, they also achieved the Virtual Facilitator Certification from InSync Training. In 2010, Lisa attended Wake Technical Community College, where they completed an Intro to Programming and Logic Course. Lisa'searliest educational achievement was a Bachelor of Arts in Marine Science/Biology from Long Island University, Southampton Campus. Lisa completed this degree between 1992 and 1996. Additionally, Lisa holds several certifications, including a Certified Scrum Product Owner (CSPO) from Scrum Alliance, obtained in August 2021, and an ISPE Certified cGMP Trainer from ISPE (formerly GMP Institute), obtained in 2003.