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Ze-Hong Ong has a strong background in customer success, account management, and analytics. Ze-Hong is currently working at Sensor Tower as the Team Director of Customer Success, specializing in mobile and gaming. Before that, they worked as a Senior Account Manager at Sensor Tower and Rubicon Project. Prior to that, Ze-Hong worked at Mu Sigma Inc. as an Associate in Analytics, where they led a team and provided actionable insights to clients. Ze-Hong also gained experience as an IT Audit Intern at UnitedHealth Group. Ze-Hong has a passion for sports and has worked as a Tennis Instructor, Middle School Basketball Coach, and Pickleball Instructor at the City of Lakewood and Minneapolis Parks and Recreation. Additionally, they have teaching experience as a Teacher at Science Matters. Ze-Hong further demonstrated their expertise as a Head Tennis Instructor at Applewood Knolls Swim and Tennis Club.

Ze-Hong Ong obtained a Bachelor's Degree in Management of Information Systems/Finance from the University of Minnesota. Ze-Hong also attended Singapore Management University in 2013, but no degree or field of study information is provided for that period. Additionally, they have obtained several certifications, including "DAT207x: Analyzing and Visualizing Data with Power BI" and "DAT201x: Querying Data with Transact-SQL" from edX, and "Bing Ads Accredited Professional" from Microsoft.