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Jim Tavolaro is an experienced IT professional currently serving as the IT Service Delivery Manager at Seneca Foods Corporation since September 2021. In this role, Jim oversees the management of the Service Delivery System and is responsible for end-user support and service delivery documentation. Prior experience includes a position as Service Delivery Specialist at Ellucian, where Jim directed help desk activities and maintained client relationships, and a varied career at All Covered, progressing from Systems Engineer to Engineering Team Lead and ultimately to Service Delivery Manager. Jim's early career involved network administration and engineering roles at companies such as Technical Advancement, Inc. and Sherwood International. Educational credentials include an M.S. in Special Education from Buffalo State University and a BA in Special Education from Brooklyn College.