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Aaron McCrory is an experienced IT professional with a diverse background in help desk support and network analysis. Currently serving as a Help Desk Analyst at Sedgwick Technology Solutions since July 2021, Aaron has previously held positions such as Network Analyst at Apex Systems and IT Depot Team Lead at NSC Global. With extensive experience in troubleshooting network issues involving Cisco and Juniper technologies, Aaron has also contributed significantly to projects such as the XP migration at OCLC where Aaron worked as a Technical Coordinator. Aaron's background includes roles at major companies including Amazon Web Services, Abbott, and multiple helpdesk positions across various organizations, demonstrating a solid foundation in IT support and client service. Aaron holds an Associate of Arts degree from Daytona State College, earned between 2003 and 2007.