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Angelica Mabry has a diverse work experience in customer success and sales. Angelica currently serves as the Director of Customer Success at Securly, leading a high-performing team and mentoring team members. Prior to this role, they were a Strategic Customer Success Manager at the same company, where they increased average renewal rates and provided exceptional customer service. Moreover, Angelica was a Senior Customer Success Manager at a Series B start-up, where they collaborated with various teams to improve processes. Earlier in their career, they worked at Renaissance Learning, where they held positions such as Customer Success Team Manager and Inside Sales Manager. Additionally, they have experience in sales and event coordination at Alliance Hospitality Management LLC.

Angelica Mabry completed their education in a chronological order. Angelica obtained a Bachelor of Arts degree in Communication and Public Relations from the University of Wisconsin-Stevens Point between 2003 and 2007. Later, they enrolled in Valar Institute and earned an Executive MBA from 2023 to 2025. In addition to their formal education, they also obtained several certifications, including the Leadership and Management Certificate Program from Wharton Online in 2022, and various certifications in customer success management from Gainsight in 2021 and 2022.